About Sally

Hello and thank you for visiting my website.

My name is Sally R. Patchen and I am an experienced mediator, conflict resolution coach, and strategic negotiation consultant with a passion for helping people find amicable and peaceful solutions to their conflicts.

Whether it’s employer/employee, landlord/tenant, family, or community conflicts I take an unbiased approach and work diligently to find the win-win solution for both parties.

I Graduated Magna Cum Laude with a Master’s Degree in Negotiation, Conflict Resolution and Peacebuilding.  Unlike other mediators I have over 25 years of successful sales and management experience where I honed my skills as a top negotiator.

I take a unique approach to mediation; focusing on the issues that people say matter to them most: relationships, fairness, emotions, justice, recognition, respect, inclusiveness, and finding a solution to their problem.

I use a transformative framework which focuses on peaceful and meaningful human interaction, while at the same time helping you to create productive and harmonious environments at work and at home.

My guiding principle regarding mediation is one where everyone is connected, so restoring peace in the community is part of the larger framework of creating a peace-filled world.

Contact me today for your complimentary, no obligation consultation.

I look forward to working with you.

Just the Facts

Mediation Experience
Los Angeles County Bar Association–The Center for Civic Mediation
California Academy of Mediation Professionals
Centinela Youth Services


  • Masters Degree in Negotiation, Conflict Resolution and Peace Building 2014, Cal State University Dominguez Hills
  • Certificate in Conflict Resolution Consulting: Pepperdine University, School of Law Straus Institute for Dispute Resolution, Malibu, 2014: 18 Hours
  • Certificate in SCMA (Southern California Mediators Association) Spring Mentor Program, Los Angeles, 2014: 20 Hours
  • Certificate of Training in Mediation: Center for Dispute Resolution, Santa Monica, 2014: 30 Hours
  • Mediation Training: University of Bologna, Italy, 2011: 45 Hours
  • Centinela Youth Services: 40 Hours

Work Experience
Senior Account Executive, Apple Inc. Los Angeles, CA 2004 -2013
Responsible for $25 million quota in the higher education vertical market requiring detailed planning and execution of sales strategies. Provided leadership and motivation for diverse sales team. Responsible for clarifying vision and effectively aligning solutions. Able to build long lasting relationships and work with all levels of people.

Senior Account Manger HP/Compaq, Los Angeles, CA 1997-2004
Managed $93 million team quota for the State of California Education Sales group. Established, planned, developed and managed working relationships with key, value added resellers to create win-win sales solutions. Collaborated with team of specialists to increase sales.

Account Manager, Computer Plus, Los Angeles, CA 1993-1997
Managed territory with Apple partner to build sales in Southern California. Led teams of specialists to increase sales. Served on corporate advisory committee for programs to benefit employees and build sales.

Professional Organizations
Southern California Mediation Association
Mediators Beyond Borders

Peace Building Experience
Co-Chair Peace Makers Gathering and Unity Breakfast
Co-Founder Sanctuary of Peace, Redondo Beach
Board of Directors, Redondo Beach Center for Spiritual Living


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